Return/Exchange Policy

 

Exchange Policy

Thank you for your purchase! 

We can offer exchanges up to 30 days from your purchase date excluding Speciality Items.  Sorry, no returns for cash or credit card refunds.  Should you have an item or items that are damaged or defective, we will gladly exchange your item for the same item or an item of equal value.  We will even pay for the shipping costs.  Should your exchange request be due to personal preference or if you need a different size or color, we will gladly exchange your item for the correct size or color however shipping cost will be your responsibility and items must be unopened and in the original packaging.  

Speciality items including all TShirts are Final Sale Items.    Because we use a third party printer and all products are unique and produced only once, returns or exchanges are not allowed if you order the incorrect size or color or a change your mind.   However, if a product is damaged or if there is a manufacturer error a reprint of the same color and size can be processed but must be reported within 2 weeks of delivery.   No cash refunds or reversal of payroll deduction transactions will be allowed for T-shirt purchases.

We gladly allow exchanges only within 30 days of purchase.  

Contacting us via email concerning the question or problem with your purchase is the way you will get the quickest response.  Please send your email to orders@southerncomfortlinens.com